Why the I-94 website won’t show your travel history as a green card holder
Most N-400 guides send you to CBP’s I-94 website for your travel history. If you are a permanent resident, CBP itself says it will not work. Here is what the site says, what it covers for the people it does serve, and where to go instead.
Facts checked against the sources below on October 14, 2026. A drafting guide, not legal advice; not affiliated with USCIS or CBP.
What CBP says
The I-94 website’s own FAQ answers the question directly:
“No, United States Citizens and Lawful Permanent Residents cannot retrieve their travel history using the I-94/I-95 website. Currently, only nonimmigrant can use this feature. To obtain your travel history records, you will need to submit a request through the Freedom of Information Act (FOIA).”
The search form repeats it: “United States Citizens and Lawful Permanent residents are unable to look up their prior 10-year travel history at this time.” Everyone who files Form N-400 is a permanent resident, so for nearly every applicant, the I-94 lookup is the wrong tool.
What the site covers, for the people it serves
For nonimmigrants, the feature is now called “View Travel History” and covers “the past 10 years.” Many articles still say five years; that figure is out of date. CBP is also clear about the gaps:
“Certain types of travel may not appear on the website, including most land border arrivals and departures, closed loop cruise arrivals and departures, air carrier reservation updates …”
And: “This travel history is only a tool to assist the public and is not an official record for legal purposes.” Even where the lookup works, it is a starting point, not proof.
What about the years before my green card?
If you held a visa before you became a resident, those years were nonimmigrant travel. Some people report that they can still see that older history with their old passport details, and others report that it disappeared once they became residents. CBP says the feature is for nonimmigrants only, so do not count on it. If it works for you, treat it like any other unofficial source and check each date.
Does CBP have my records at all?
Yes. A 2020 DHS privacy assessment describes CBP’s Arrival and Departure Information System (ADIS) as tagging records for “Lawful Permanent Residents (LPRs) and other non-citizen U.S. persons” and says CBP “provides access to ADIS information to many DHS components, including USCIS.” The records exist; they are simply not available to you online. The way to get them is a FOIA request to CBP.
What to do in the meantime
A FOIA request has no published processing time, so most applicants rebuild their trips from what they already have while they wait: passport stamps, airline accounts, booking emails and card statements. The immigration firm Berardi puts it plainly: without official records, “it’s still your duty to estimate the dates of your travel to the best of your ability.”
TripRebuild starts from photos of your passport stamp pages, reads them into dated entries and exits, and keeps each date attached to the stamp it came from so you can check it. If you do have an I-94 PDF from your visa years, it is parsed in your browser and merged in.